Keep your AI in production — accurate, safe, and improving
Managed support for LLM agents, RAG pipelines, and automation workflows. Monitoring, evals, prompt tuning, model migration, and 24/7 incident response.
Service
AI Automation Support
100+
AI systems supported
+18%
Avg. accuracy lift / qtr
24/7
Incident response
Shipping AI is the easy part. Keeping it accurate is the job.
Production AI drifts. Prompts decay, models get deprecated, data sources change, costs creep, and edge cases multiply. Without ongoing support, your AI quietly gets worse — until customers notice first.
CWW Group's managed AI support team handles evals, monitoring, prompt and model tuning, RAG hygiene, model migrations, and 24/7 incident response — so your AI gets better every quarter, not worse.
The CWW advantage
What it actually means to work with senior Bay Area specialists who've shipped this 500+ times.
Continuous evals
Automated regression and accuracy tests on every change.
Quarterly improvements
Avg. 18% accuracy lift per quarter through tuning and RAG hygiene.
Safety & guardrails
PII redaction, jailbreak monitoring, hallucination defense.
Model migrations
Painless cutovers across OpenAI, Anthropic, Google, open-source.
Everything included in your ai automation support engagement
One senior team, one fixed scope, one transparent price — no surprises.
Monitoring & dashboards
Latency, cost, error, accuracy — surfaced in one place.
Incident response
24/7 on-call for production AI failures — root-caused and fixed.
Prompt & model tuning
A/B prompt tests, fine-tuning, parameter optimization.
RAG & data hygiene
Re-indexing, chunking strategy, embedding upgrades, eval-driven.
Safety & compliance
PII redaction, audit logs, jailbreak detection, policy guardrails.
Model & vendor migrations
Move workloads across providers as pricing and quality shift.
A proven path from first call to ROI
Transparent, fast, and built around your business outcomes.
Triage
Senior engineer assesses your issue, environment, and risks within hours — not days.
Diagnose
Root-cause analysis with logs, monitoring, and code review — no guesswork.
Fix & Harden
We resolve the issue and harden the system so it doesn't happen again.
Monitor & Improve
Ongoing monitoring, monthly health checks, and proactive optimization.
Transparent ai automation support packages
Fixed scopes, fixed prices. Custom engagements available — talk to us about what you need.
AI Care
Monitoring + monthly tuning for one production AI system.
$1,499/mo
- Monitoring dashboard
- Monthly evals
- Prompt tuning
- Email support
AI Managed
Most popular — full managed support for 2–3 systems.
$3,999/mo
- 24/7 incident response
- Bi-weekly tuning
- RAG hygiene
- Model migration support
- Slack channel
AI Ops Partner
Dedicated AI ops pod for enterprise portfolios.
Custom
- Dedicated AI engineers
- SOC 2-friendly controls
- Custom SLAs
- Quarterly roadmap
Need something custom? Talk to a senior consultant →
Frequently asked questions
Yes — most of our managed AI clients inherited systems built in-house or by other agencies. We onboard with a full audit and eval baseline.
Every system gets a custom eval suite (accuracy, hallucination rate, refusal rate, latency, cost). We report deltas weekly.
Yes — we run cost/quality benchmarks and execute zero-downtime cutovers across OpenAI, Anthropic, Google, and self-hosted models.
We add PII redaction, jailbreak detection, audit logs, and policy guardrails — and produce documentation suitable for SOC 2 and HIPAA reviews.
Pair with our complementary services
Custom Website Support
Senior support for custom-built websites and web apps — React, Next.js, Vue, Node, Laravel, Rails. Bay Area engineers, fixed monthly plans, full code ownership.
Learn moreEmergency Website Support
Website down, hacked, or broken? CWW Group's Bay Area emergency response team is on call 24/7. Avg. first response in 15 minutes. Senior engineers. Fixed pricing.
Learn moreEcommerce Website Support
Bay Area ecommerce support for WooCommerce, Magento, BigCommerce, and custom stores. Checkout fixes, speed, security, and CRO — protect every sale.
Learn moreFuture-Proof Your Business with AI
Book a free 30-minute strategy session with a senior CWW consultant. We'll map your highest-ROI AI and digital opportunities — yours to keep, no obligation.
Trusted by 500+ Bay Area businesses • Avg. response time under 4 hours
