Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the CWW Group website at cwwgrp.com (the "Site") and any services, proposals, or engagements provided by CWW Group ("we", "us", or "our"). By accessing the Site or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

You may use the Site for lawful purposes only. You agree not to use the Site in any way that violates applicable law, infringes the rights of others, transmits harmful code, or attempts to gain unauthorized access to our systems or data.

Descriptions of services on the Site (web development, AI automation, SEO, digital marketing, tech support, and related offerings) are provided for general informational purposes and do not constitute a binding offer. Specific scope, deliverables, timelines, and pricing for any engagement are governed by a separate written proposal, statement of work, or agreement signed by both parties, which takes precedence over any general description on the Site in the event of a conflict.

Unless otherwise specified in a signed proposal or agreement, fees for services are due according to the payment schedule set out in that agreement. Late payments may result in suspension of services until accounts are brought current. All fees are non-refundable except as expressly stated in the applicable agreement.

All content on the Site — including text, graphics, logos, and software — is owned by or licensed to CWW Group and is protected by copyright, trademark, and other intellectual property laws. Upon full payment for a completed engagement, ownership of final agreed-upon deliverables transfers to the client as specified in the applicable agreement, while CWW Group retains the right to display completed work in its portfolio and marketing materials unless otherwise agreed in writing.

Some services may rely on third-party platforms, plugins, hosting providers, or APIs (such as content management systems, e-commerce platforms, or AI providers). CWW Group is not responsible for outages, policy changes, or service interruptions caused by third-party providers outside our control.

The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. While we strive for accuracy, we do not warrant that the Site will be uninterrupted, error-free, or completely secure. Results from automation, SEO, or marketing services depend on numerous external factors and are not guaranteed.

To the fullest extent permitted by law, CWW Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services, including loss of profits, data, or business opportunity, even if advised of the possibility of such damages. Our total liability for any claim arising from a service engagement shall not exceed the fees paid for that specific engagement.

You agree to indemnify and hold CWW Group harmless from any claims, damages, liabilities, and expenses arising out of your misuse of the Site, violation of these Terms, or violation of any third-party right, including intellectual property or privacy rights.

We reserve the right to suspend or terminate access to the Site at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Termination of an active service engagement is governed by the terms of the applicable signed agreement.

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Santa Clara County, California.

We may revise these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date, and continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Questions about these Terms can be directed to support@cwwgroup.com, by phone at (408) 438-1246, or by mail at CWW Group, Downtown San Jose, CA 95117.